- To understand the needs and expectations of our customers.
- To provide them with economical and effective drum closure system.
- We cultivate an environment that :
- Encourages innovation and involvement of our people,
- Enhances customer satisfaction,
- Ensures compliance with applicable statutory and regulatory requirements.
- Develops long lasting relationship with our suppliers for mutual benefit,
- Continually improves the effectiveness of our quality management system and overall business performance to enrich stakeholder value.
- We ensure that quality policy is understood by all by means of displays and training.
- The Quality Policy is reviewed periodically for continuing suitability.
Quality Objectives
- Enhance customer satisfaction by understanding, determining and meeting their requirements.
- Develop competence of our people by providing them with appropriate training, tools and systems.
- Improve utilisation of resources.
- Continual improvement of our product, processes and systems with people involvement and innovation.
- Improve the performance of our suppliers.
