Customer Service

Our philosophy is not only to offer feature packed products but also to provide complete packaging solutions. In the quest for this, We visit customer’s plant, discuss and try to understand their needs and work towards solutions that best suit their needs. Our endeavor is to take care of customer’s needs with respect to packaging, ease of process ability, transportability, stackability space utilization & cost effectiveness etc.
We try to work closely with customer’s marketing to jointly design an attractive pack from the choice of drum colours upto the finalization of printed artwork. We constantly strive to make improvements.

Further, We work together with customer’s plant personnel to arrive at optimum solutions, also ensure that the package can be handled, filled and stored in the most efficient manner, even loading pattern in the truck for safe transit to their ultimate customer. We also offer UN Certification for packaging and export of hazardous goods, and provide guidance on compatibility of customer’s material with respect to the package material.

Allied tools and accessories are also offered to make our products easy to use and handle. Examples – manual and pneumatic wrenches, crimping tools, Lid Fixing Machines, Dies and tools for closure fixing etc.

Our plants are certified by LRQA for ISO-9001 and have evolved efficient systems to ensure a “continuous improvement” culture. Prompt response to customer complaints assures immediate corrective/preventive action paving the way for a long and mutually beneficial relationship.

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